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Rosti China received significant recognition from customer Freudenberg

The team that received top scored supplier award at Freudenberg in Suzhou on December 20, 2019. Image: Rosti Group AB

The part that plastic based contract manufacturer Rosti in China delivers to Freudenberg is very fragile and porous bringing challenges to the manufacturing process with very high repeatability and volumes required. At the end of last year, Rosti China received the ‘2019 Top Scored Supplier Award’ from German family-owned innovation conglomerate Freudenberg Filtration Technology for outstanding performance with major productivity improvements and innovated solutions.

If our friends at Freudenberg are happy, so are we. Rosti China is beyond proud of this fantastic recognition.” – Pat Williams, SVP Rosti Asia

Pat goes on to say: “The products that we manufacture are some of the most challenging that we have ever undertaken, combining multi-shot moulding with insert moulding over various media to exceptionally high tolerances. The only way to guarantee repeatability to the process was to automate as much as possible, something that comes as second nature to us in Rosti China. We have automated a number of processes that were previously carried out manually in our factory over the years and in each case, we have managed to share productivity gains with our customers”.

Alan Zhu, Purchasing Manager of Freudenberg Filter China, says it has been an exceptional partnership and rapid development over the last three years with Rosti China. Zhu looks forward to an even better support and cooperation from Rosti in the coming years. Pat couldn’t agree more:

“Rosti continuously works to differentiate all levels of its relationships by improving responsiveness, reliability and value add services. Receiving this award is proof that we are doing it right. It got me thinking of the quote ‘Customers don’t care how much you know until they know how much you care’. There is a lot of truth in that.”